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We've Seen the Future of Healthcare. And Then We Built It.

Center for Health and Healing 2

To build this pair of new facilities on OHSU’s South Waterfront campus, the Center for Health & Healing Building 2 and the Gary & Christine Rood Family Pavilion, the project team took an innovative, holistic approach to the patient experience with the whole family in mind.

OHSU’s CHH 2 project added two buildings to the existing CHH 1 facility that Hoffman completed in the South Waterfront District in 2006. The 15-story, 400,000 SF mixed-use satellite outpatient healthcare facility includes ambulatory surgery, outpatient clinics, and clinical research labs for the Knight Cancer Institute, the Digestive Health Center, and the Preoperative Medicine Clinic, plus pathology, radiology, and pharmacy services.

Challenge

How can construction and design teams use “patient-centered design” to integrate the specialized needs of patients and their families to deliver a positive, comforting experience that begins before even stepping foot inside the new facility?

Solution

From the very beginning of the integrated design process, the CHH2 project team included a variety of patients and their families in the preconstruction process. Bringing these team members into the Big Room with the owner and design team, these early insights not only let Hoffman’s team witness how the designers draw information from user groups, but also helped team members make more user-focused decisions later in the project.

Contract Type

CMGC, GMP

Client

Oregon Health & Science University

Architect

ZGF Architects

Location

Portland, OR

Year

2019

Price

$360,000,000

Sustainability

LEED Gold

Hospital room with a patient in a chair, healthcare worker at a desk, and cityscape view through large windows.

Project Story

An Integrated Design Process in the Big Room

Hoffman has over 25 years of experience with team-based collaborative delivery, from the first CM/GC projects in Oregon to true IPD agreements today. We created a “big room” for colocating with the owner and design team, a hub for intensive team collaboration. By having team members together, design and cost questions could be solved in hours instead of days.

Open-plan office with people working at desks, computers, and whiteboard with presentation. Busy workplace environment.
Modern medical exam room with healthcare professional and patient, featuring a hospital bed, computer station, and green walls.

Creating Connections with the New Rood Pavilion

The 11-story building includes the 5-story, 118,000 SF Gary and Christine Rood Family Pavilion, a conference center, and a 5-story above ground parking garage. The Rood Family Pavilion is a 76-unit guest house for patients and their families who have traveled long distances for specialized care at OHSU.

Engineer working on large tunnel pipe connection at construction site, surrounded by scaffolding and equipment.
A massive bored tunnel connects the patient tower with the new Rood Pavilion.

The guest house is run in partnership with the Ronald McDonald House Charities and includes a community kitchen, children’s park, healing garden, and teen room. The new buildings are connected to each other by a tunnel, and they are connected to CHH 1 by a two-story sky bridge.

Modern lobby with seating area, circular light fixture, colorful floral painting, and people sitting near a fireplace with a receptionist.

No Impact: Building Next to an Active Streetcar

The Portland Streetcar line runs right between the two jobsites. Hoffman ensured no impact to the line, and 100% safety for all riders, through careful coordination and no-impact planning.

Green streetcar stopped at construction site intersection with worker holding stop sign, ensuring traffic safety in urban setting.
Confident construction worker wearing a hard hat and safety vest, striking a determined pose.

Hoffman's Get Us There Safe Program

Safety is the central value of Hoffman’s culture, permeating every level of our organization. We believe construction injuries are preventable through planning, training, teamwork, and individual vigilance. Our Get Us There Safe campaign serves as a daily reminder to get everyone who touches our projects home safely.

Construction workers welding on skyscraper at sunrise, sparks flying, modern buildings in background, cityscape view.

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